Calculator

Outsourcing ROI Calculator

The same illustrative comparison as our local hire vs VoiceSupportCrew tool, framed around the return-on-investment question directly. Every assumption is editable — this is not a savings promise.

Illustrative Estimate

Salaries, workspace costs and employer contributions vary enormously by country, city and role. The defaults below are rough mid-range placeholders, not researched market rates. We do not promise savings — replace every figure with your own before drawing a conclusion.

Your assumptions

Number of people 2

Agent hours per month, each 173

Local monthly salary, per person Gross monthly pay before employer costs.

Our hourly rate

Adjust the overhead assumptions

Employer costs & benefits (% of salary)

Recruitment per person, per month Hiring cost spread across expected tenure.

Office & workspace per person

Equipment & software per person

Phone & connectivity per person Also used as the telecom estimate on our side.

Management time (total) Supervision, HR and payroll administration.

Local Hire

Monthly total $0

VoiceSupportCrew Dedicated agents

Monthly total $0

Estimated monthly difference $0

JavaScript required

This comparison calculates in the browser. The structural differences between the two models are set out in in-house versus outsourced customer support, which needs no JavaScript at all.

Get an Exact Quote Calculate labor cost only

What this does not capture

Onboarding time, knowledge proximity and the cost of doing nothing all sit outside this comparison — see the full breakdown on our cost comparison page.